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QA-HS-JenSJen Swanson

 Associate Director of Marketing 

Jen Swanson has served as Associate Director of Marketing at QUAD A for more than four years, but her passion for customer service has been with her since her high school days working part-time at a retail store. 

That desire to take care of clients is as strong today as it was back then. It's even evident in one of her favorite quotes by Henry Ward Beecher. 

"Hold yourself responsible for a higher standard than anybody else expects of you. Never excuse yourself. Never pity yourself. Be a hard master to yourself-and be lenient to everybody else." 

She holds to that statement in her work at QUAD A. Whether overseeing critical messaging for QUAD A clients or building relationships with stakeholders, Jen holds herself to a high standard. 

Part of that standard is being a life-long learner to serve QUAD A clients better. Jen holds a master's degree in Nonprofit Administration and is a Certified Association Executive. In addition, she has completed the AAMSE Leadership Academy and is an ASAE NextGen Association Summit Scholar. 

She describes herself as a “Wisconsin lifer by choice.” She and her husband have a houseful of dogs, cats, and even a ball python. When she isn't serving QUAD clients or tending to her pets, Jen loves to listen to David Bowie and watch the Muppets. 

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