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Our Staff

QA-HS-ShannonShannon Hawkins

Team Lead, Medicare Facilities

Shannon Hawkins serves as the QUAD A team lead for Medicare facilities. She is the guiding hand for helping facilities through the accreditation process. 

Shannon also ensures the QUAD A Medicare team stays motivated and remains current on all training to provide the best assistance possible to facilities. 

Last but not least, she serves as a solution-finder. Every facility is different, and each brings a unique set of circumstances. Shannon leverages her experience to ensure that each facility gets the answer it needs for its patients. 

Shannon helps many people, so it’s no wonder one of her favorite work ethic quotes is by the Dalai Lama, “It is necessary to help others in our daily lives. If we cannot help others, the least we can do is desist from harming them.”

Shannon was born and raised on Chicago’s south side. She is a proud pet mom and loves trying new restaurants, calligraphy, journaling, and practicing mindfulness.