Technical Business Analyst
Shailesh Patel has been keeping things running smoothly at QUAD A for more than two years. In his role as a Technical Business Analyst, Shailesh introduces and maintains business technology tools for the QUAD A staff to better serve its clients.
Those tools include current and newly developed database systems, connections to networks (cloud and local networks), and systems hardware. In addition, Shailesh works with vendors to resolve issues. He also works closely with the management team to ensure business systems are helping staff members reach their goals of client care.
All that effort requires much collaboration, but Shailesh thrives on it.
“Working together is about how we can help with the experience we have, learn from other’s experiences, and strive together for a common goal to solve problems as a team,” he explained.
Shailesh holds a Bachelor of Science in Computer Science and an MBA with an emphasis on IT Management and Operations Management.
He is a proud family man who has been married for 30 years and has a son and a daughter.